Trunk Club app for iPhone and iPad
4.2 (
7232 ratings )
Lifestyle
Shopping
Developer: The Trunk Club, Inc.
Free
Current version: 6.1.1, last update: 3 years agoFirst release : 22 Apr 2013
App size: 66.5 Mb
Personal styling is the new way to shop, and we make it effortless and fun. We pair you with a stylist—a real person you can talk with online or in person—to find you the clothes that make you feel great. As a Nordstrom company, we have access to all the best brands and an iconic standard of care.
Your stylist will send you Trunks full of outfits styled just for you, so you can try everything on at home. Keep what you love and send back what you don’t.
Trunk Club features:
● Real stylists
● The best selection of brands, backed by Nordstrom
● No subscription required—pay only for what you keep
● Free shipping and returns
App features:
● Chat with your personal stylist one-on-one
● Browse outfit ideas and get suggestions and advice from your stylist
● Preview and approve the clothes in your Trunks before they ship
● Track your Trunk, leave feedback, and pay for the items you keep
● Make an appointment to meet with your stylist at a Clubhouse
Pros and cons of Trunk Club app for iPhone and iPad
Trunk Club app good for
Im very happy with Trunk Club. I contacted them and received a message shortly after from my stylist setting up a time to chat that was convenient for me. We went over my style, what I was looking for in my wardrobe, and what key items I needed. I also filled out a questionnaire that helped identify my price point and what my expectations were.
When I received my first trunk, it was like Christmas. Even though you get to preview whats in your trunk ahead of time, just seeing the clothes in person and trying them on is such a wonderful experience. If youre busy and travel often, or you just need help with making your wardrobe stand out, I recommend this service highly. For those people who have a stylist thats unresponsive, just call Trunk Clubs customer service and get a new stylist. :)
Trunk Club stylists are professional and have expanded the style and colors I wear. Friends, family, coworkers and strangers have complimented my clothing. Trunk Club has upgraded my look!
The app is great, the service is great, and the stylists are AMAZING!!
The app is nice but very glitchy. It kept closing and saying I couldnt delete items which wAs annoying. I have an iPhone. I love that you can chat with your stylist and tell her no thank you or yes girl you got my style. I just dont like the app closing and being glitchy.
I saw a recommendation on Facebook for Trunk Club and decided to try it out. Im so glad I did! I dont have a lot of time to go to stores and shop and I find it overwhelming when I do. My stylist did an excellent job! I recommend trying everything on even if you arent sure by the pictures online. I ended up buying pieces that I probably wouldnt have thought of or even picked out had I seen them in a store. The stylists definitely know what theyre doing and they listen! Trunk Club makes it all so easy! When I went to return the trunk, I realized I didnt have packing tape. I looked in the packet that came with the trunk and saw they even sent tape strips!!! They literally thought of everything. I scheduled a return through the app and they picked the trunk up the next day. Highly recommend this service!
The app is easy to figure out for the most part. They should add the ability to to zoom in to the pictures of the clothing in the trunks since they only add one photo for each item. It would also be great if you could add a link for a pintrest board to allow you to click back and forward on the app. I didnt see an explanation for the "outfits" section. The customer support has been great, they gave me an extension with no hassle and presentation of trunk with clothing is very fabulous. I wish they had a commit time on the stylist replies. My stylist is inconsistent with the speed of her replies to my chats. Usually it seems to take her 2 days. I almost just went shopping to a store because I got frustrated with the wait. Overall, the positive out weights the negatives so far.
Some bad moments
I LOVE Nordstrom. So whe I heard of TC I thought it was a great idea. So I gave it a shot. My first stylist was awesome. He spent time talking to me thru the app and on the phone. He left the company and I got a new stylist. Since she took over that was the last time I heard from here. She sends out automated messages and never responds. Dont waste your time with this service.
I waited 5 days for Jenny to contact me. Messaged her twice... Called "customer service" still nothing... Deactivated my account.
Thanks for nothing
If you want this kind of help answer me this. Is your true taste only in your mouth? Hell, you can always afford these charlatans!
I cant submit my feedback like I usually can, which is unfortunate since this has been my favorite trunk yet and I feel like I cant communicate. How am I supposed to tell my stylist what sizes I want? This is frustrating.
Belts START at $250
Slacks START at $400.
Shirts START at $160.
Men over 6-2" need not download the app. They do not carry anything for "tall" men. I didnt really consider myself tall.
Men who can afford their prices need NBA salaries; however, they dont offer tall sizes.
If I could afford $400 slacks, Id hire a personal assistant rather than use an app. Only my opinion.
Dont waste your time with this. I do want to add that the lady who called me was very nice, polite and apologetic, especially that they dont offer sizes that fit men over 6, but for insanely rich and somewhat short men, this may be worth it. Ill never know as I would never pay $1200 for 3 pairs of slacks. Not even if I was wealthy.
Hope you dont get a snippy stylist. Lack of options to edit the trunk.